IncrediMail Help Center - support team

Sending and receiving email with IncrediMail

If you encounter a problem when sending or receiving your email, click here and make sure that your firewall is correctly configured with IncrediMail.

If you are still unable to send or receive your email, please reconfigure your account, to verify that all your email account settings, including your email account username and password, are correct. To do so, follow these steps:
  1. Double-click the IncrediMail Desktop icon to open IncrediMail. In the IncrediMail main window, select the 'Tools' menu and click 'Accounts...' to open the 'Mail Accounts' dialog.

  2. Select your email account and click 'Remove'.

  3. Click 'Add', and either import your email account from another email client (such as Outlook Express) or fill in your account details manually.

    Note: Enter the email account settings exactly as given to you by your email account provider.


For detailed instructions on configuring your email account, please click here.

If you are still unable to send or receive your email, please click here.

For additional information on adding, removing and managing email accounts, click here.

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