IncrediMail Help Center - support team

Q: What is a firewall and how do I configure my firewall with IncrediMail?

A:
Software firewalls are computer security applications that protect your computer by preventing unwanted intrusion from and to the Internet. If you have a firewall installed on your computer, you need to add the IncrediMail executable files to your firewall's 'Allowed Application' list, so that you are able to send and receive email with IncrediMail.

To learn how to configure Norton Internet Security 2004, click here.

To learn how to configure Norton Internet Security 2005, click here.

To learn how to configure McAfee, click here.

To learn how to configure ZoneAlarm, click here.

If your firewall does not appear on the above list, please follow these simple steps:

  1. Go to your firewall settings, and find the list of all the programs the firewall has detected.

  2. To enable IncrediMail to work with your firewall, allow the following IncrediMail files full access to the Internet:

    1. IMApp.exe
    2. ImNotfy.exe
    3. IncMail.exe
    4. ImpCnt.exe

  3. Your firewall is now correctly configured and you can continue to use your IncrediMail.

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